 | Document services - surcharge may apply
Standard transcripts in pdf and Word formats are branded with the Two Main logo and contact details. Standard html transcripts are "plain vanilla", i.e. formatted with heading and paragraph tags only in a standard sans serif font, suitable to cut-and-paste into your content management or other website management system. |
| If you would like us to apply your branding, please supply us with your branding materials and specifications when you book. We can make a simple swap of logos and fonts free of charge. If your branding requirements are more complex, we reserve the right to add a one-off surcharge. We will advise you in advance if this is the case. |
| We can also produce for you a high quality one-page executive summary of each transcript for an additional charge. Please enquire for more extensive document requirements such as reports, minutes, articles, press releases and so on based on your transcript. |
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 | Digital video & PA services - available for a low extra charge
Video capture can be booked along with your recording or end-to-end services. Please note this will normally be limited to a stationary tripod mounted camera. |
| If your venue is very large and/or you have a high number of participants, you may require a PA service to provide sound control and amplification in the room. Two Main does not provide this service directly but we can book and manage this on your behalf through our contacts in the industry. Please enquire when you book. |
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 | Express transcription
Overnight and 2-day services are available for a reasonable extra charge.
Standard turnaround time for transcriptions is 1 week. We will confirm if express services are available when you book. |
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 | Audio capture and conversion issues - surcharge may apply
We pride ourselves on keeping the number of [inaudibles] in your completed transcript to the absolute minimum - if at all. To do this we take special care to capture, convert or clean up all the audio we work on to a very high standard. |
| If the audio you have provided us for transcription is exceptionally difficult to hear and understand - for example on microcassette - we reserve the right to add a surcharge to our normal transcription rate to cover the extra time it takes to produce your transcript. We will advise you in advance if this is the case. |
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 | Timecodes and other formatting - FREE!
Our standard transcripts are formatted clearly to distinguish who is speaking. We can add timecodes at approximately 3 minute intervals to assist you in navigating through your transcript. We can also provide your transcript in a sectioned page, i.e. with distinguishable A, B, C, D, E sections. If you have other sectioning or formatting requirements, please let us know. |
| Standard transcripts are also edited as far as practical into grammatical sentences and paragraphs. If you would like a verbatim transcript (with all the 'ums' and 'ers' and 'ahems' left in), or have other special grammar or spelling style specifications, please let us know when you book. |
